Terms and Conditions

Last updated: 05 December 2025
Welcome to THEAURABELLE (the “Site”).
THEAURABELLE is a fashion-forward ecommerce brand registered in England & Wales (Company No. 15750318) and operating from:
  • EU headquarters: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
  • US operations: 470 Collingwood St, San Francisco, California 94117, USA
By accessing or purchasing from theaurabelle.com you agree to be bound by these Terms and all applicable laws. If you do not agree, please discontinue use immediately.

1. Eligibility

You must be at least 18 years old and legally capable of entering into contracts under the laws of the United States, Canada, New Zealand or Australia to shop on this Site.

2. Account accuracy

Keep your email, shipping address and payment details up-to-date so we can fulfil orders and contact you. We may cancel or limit orders that appear to be reseller purchases.

3. Products & pricing

All prices are listed in USD by default; we auto-detect and display CAD, AUD and NZD at checkout.
Prices and stock levels may change without notice. Colour accuracy depends on your device; we cannot guarantee an exact match.

4. Payments & taxes

We accept Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay and Shop Pay.
Local import duties or sales tax (GST/HST, VAT, etc.) are calculated and shown at checkout where required by law.

5. Shipping & delivery

Free standard shipping on orders over:
  • USA – $75
  • Canada – $110
  • Australia & NZ – $130
Delivery times are estimates, not guarantees:
  • USA: 3-7 business days
  • Canada: 5-10 business days
  • Australia/NZ: 7-12 business days
Full policy: theaurabelle.com/shipping-policy

6. Returns & refunds

Items may be returned within 30 days of delivery for a full refund or exchange, provided they are unworn, unwashed and in original packaging.
Final-sale items (marked “Non-returnable”) are excluded.
Full policy: theaurabelle.com/refund-policy

7. Intellectual property

All content, images, videos, trademarks and logos on this Site are © 2025 THEAURABELLE. You may not reproduce, distribute or create derivative works without our prior written consent.

8. User-generated content

Any reviews, photos or comments you post become non-exclusive, royalty-free, worldwide, perpetual content that we may reuse for marketing. You warrant that you own the rights to the material and that it is lawful.

9. Prohibited conduct

You agree not to:
  • Use automated scraping, bots or data-mining;
  • Upload malicious code;
  • Engage in fraud, spam or harassment;
  • Violate any export, sanctions or consumer-protection laws.

10. Disclaimer & liability

To the maximum extent permitted by law, THEAURABELLE’s total liability for any claim arising from your use of the Site or products shall not exceed the amount you paid for the product.
We are not liable for indirect, incidental or consequential damages.

11. Governing law & dispute resolution

These Terms are governed by the laws of England & Wales (for EU/UK customers) and the laws of the State of California (for US/CA/AU/NZ customers).
Any dispute shall first be resolved by good-faith negotiation; failing that, through binding arbitration under the London Court of International Arbitration (UK) or JAMS (US), depending on your shipping address.

12. Changes to these Terms

We may update this page at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

13. Contact us

For questions regarding these Terms, please reach us:
  • Email: contact@theaurabelle.com
  • Phone/WhatsApp: +44 7853 753207
  • Post: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
© 2025 THEAURABELLE. All rights reserved.